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#101 [podcast & blog] Are facebook Groups right for my business?

6/11/2016

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As 2016 comes to an end and 2017 starts I'm starting to look at other ways I could utilise my podcast and one of the ways I want to do that is start talking about more topics that support women in business.  I'm interested in many things from social media to business set up to helping women in business to fitness and nutrition to finding new apps and technologies to finding a work/life balance.  I'm a very curious person and love connecting and reaching out to people to find out what there story is.  I'm in the middle of brainstorming new ideas for 2017 so I can really make a go of 2017 and reach some key objectives. I've already set one goal and that is to walk around 150km of the Camino in March 2017 so I've started training for that! Can't wait! :) Earlier this year I walked 100km across the desert.  So going forward my podcast will start to change and start to focus on conversations with people that can support women in business. My focus will be on talking to people from this region as we have so much great talent now in the Middle East I think they have a lot to offer. So if you have any suggestions, topic ideas or people you think I should have on the podcast then do let me know.....  so on with today podcast.

In The Beginning
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 I remember when I started my first Facebook Group back in 2010.  I couldn't decide if I should have done a group or a Fan Page. I remember researching trying to change my group to a fan page and couldn't do it unless I started again!  anyway... 6.5 years on I'm glad I didn't.  That group I created called 'Muscat - Where can I find' (MWCIF) is now over 44,000 members big and its purpose is to help people find what they are looking for in Muscat.  Simple!  Since then that group concept has been replicated in a number of cities and probably by members in cities I don't even know about.  

I love Facebook Groups. I think they are just great spaces to build relationships, find answers, share with a community and feel connected.  I'm part of many Facebook Groups myself and they too have helped me learn, grow, test and discover so much new stuff I may have not have found. I love it when I find someone who has asked a similar question - it reminds me that I'm not alone.

Facebook groups can support your business objectives and can be the right choice for your business.  They are open spaces and I believe today they can create more traction than what Facebook Fan pages can because your audience choose you and identify with your key group objectives as something that could benefit them.  We all know our organic reach of our Facebook posts are really low and if we want traction we need to pay for Facebook Ads that help generate leads or sales.  This is where I think the power of Facebook Groups could come in useful for your business and maybe save you some money along the way too. So here are my 5 ways Facebook Groups can support your business objectives. 

Networking and Relationship Building
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Networking and Connecting support our brand awareness objectives and Facebook Groups are great spaces to do that.  I know that connecting and reaching our audience is really tough these days.  We are all so busy and our messages don't always reach our clients or prospects so this is where a Facebook Group would be a great safe space to share, connect and build relationships with people you know you can help.  The key to any new business is building those relationship and networking your space to see where you can help.  People buy from people they know and trust aswell as the research they've done first to explore the buying options.  In a Facebook Group you can share questions, quotes, images, video, queries, ideas all as ways to generate that engagement and build relationships with new prospects or enhance existing client relations.  In that space you don't sell to them, you share your knowledge or other people's wisdom that you know your group will benefit from.  Through my own groups and through groups I'm part of, I've connected with so many amazing people that I would have never discovered if it wasn't for that group.

Organic Growth
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When someone posts in your group or comments in groups you are in you get a notification message in your news feed thus driving traffic to your group.  In my opinion, Facebook Group do better with organic reach than fan pages.  My MWCIF Fan Page has over 5700 likes but my group has over 44,000 members.  I'd love it if people liked the fan page too when they join the group but really people will not bother.   Its the group they want, not the fan page and they want to get on with asking or finding what it is they want.  However, don't discount Facebook Fan Page they are still an enormously powerful marketing resources to use. I always promote my podcasts on the Learning Curve Fan Page and it always does well.  However, I'm paying for that.  In a group when a discussion is hot people will naturally be attracted to it and start sharing their comments and so organic reach is there.

Create Community Around Your Topic
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I love being part of a community where there is like minded people and I bet you are the same.  I've moved 3 times in 8 years and each time I've moved I've set about exploring key Facebook Groups in that city because I know the people in the know will be in that group and I'll be able to ask questions I need answers too.  Its the same with your business, creating that space where you create purpose, community and fulfilment of the members questions is super powerful.  People love to know the answer to their query is a question typing session away. You save them from researching google or asking friends or family.  Sharing your content or content of others gives your members something to think about or read and it might help them at that moment too.  My tag line for my group, MWCIF is 'somebody always knows something' - and its true. If there is an active community engagement around your topic in your Facebook Group people will be willing to help.  it feels great to help someone find/answer/get something and help them on their way.  I do this many times in my groups and in others I'm part off.  And lastly on this point, keep your group active.  Schedule your posts if you have too, stay involved in the conversations, help where you can, suggest/recommend where you can - being a part of the community is key to its success.

Who Should Have A Facebook Group?
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Facebook Groups have a fit in lots of places.  If you are a coach then tell your clients and prospects about your group. Its a space where you can share more knowledge, create more engagement and share great articles that will support your clients and prospects. If you make something - use the space to show off what you are working on, or feedback from clients or use the space to research what your clients are looking for and ways you can help solve their pain factors.  If you have a hobby and want to share and connect with likeminded people. Become that space where people that have the same interest can come to share ideas, thoughts, opinion, articles, stories, videos and even podcasts.  If you are not sure if a Facebook Group is right for you then let me know - we can explore it.  I love brainstorming facebook Group ideas. 

Owning An Active Engaged Facebook Group Is A Marketing Tool.
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If you have an active, engaged, busy group then believe me you are on to a winner.  Companies and Brands will be very keen to be part of your community in someway so they can benefit from your activity.  MWCIF has over the years appeared in newspapers and been on the radio just because the community loves the group and gives people assurance they can find what they are looking for.  Because of this traction brands have over the years wanted to collaborate and use the group to get their product in front of the Muscat community.  Your Groups could do the same. You can cross promote with another brand to generate more engagement.  You could have a joint venture partnership that takes traffic to the place you want potential customers to go. You could dedicate a day in your line up of posts to advertisers to get some free promotion space or charge them for it.  Don't underestimate the power of your group - it could be an awesome tool for many other reasons beyond why you created it.

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Facebook Groups are an awesome tool to help meet your business objectives and serve your clients and prospects when you are not serving them directly at a particular moment. You keep yourself in their facebook activity loop they create for themselves. Being a place where they can wonder through, see whats going on, interact and serve is a powerful space. And long term I think Facebook Groups are going to become even more powerful. The downside of group is the lack of analytics but I'm sure there are people out there working on it to get stats for us.  Please do use them and if you need any help then let me know. I've created many community spaces with Facebook Groups in Oman and the United Arab Emirates.  I love creating community spaces that aim to serve the community.  I'm taking part in a seminar on the 21st November in Abu Dhabi about the power of Facebook Groups and I'll be there sharing my own stories about my Facebook Groups and helping people understand their powers.  I'm currently working on a few offerings to support the event so I'll link it in the blog when the offering are ready.  

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#83 [Podcast & Blog] After that embarrassing intro, I need a great 30 second elevator pitch!

23/5/2016

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So at the weekend I was badly introduced by a colleague to someone I was very interested to meet.  It caught me completely off guard and it didn't leave a great first impression.  I realised then that I need to work on my own 30 second elevator pitch.  So when moments like that happen again I can take control back.  Weirdly enough I had helped in the creation of one for my husband recently and so when he is in a business situation.  I think he's got a great one. Here's what he says!  

''I'm an Aviation Technologies professional with a knack for marrying business and technologies to help businesses achieve their goals and strategies. I'm passionate about the aviation and technology.  I read and learn as much as I can about the industry. I have been credited many times by my colleagues for my wealth of knowledge and understanding.  I want to help companies really see the value in the technologies out there that can help them build greater customer experiences.' 
I like it because it has all the skills, confidence and goals of a quick, clear and understood pitch. Control is firmly in his hands and I think he leaves room for the person he is expressing it too to ask more questions.  ​What do you think of it? Do you like it? Do you think it can be improved? Do you get what he does and how can help. Do let me know!
So, Why an Elevator Pitch?
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So anyway.... after last weekend I really think its important to have one for myself.  It also reminded me of how important it is when you are introducing someone else too. So my first question in the future before I introduce someone to someone else is to ask if they have an 30 second elevator pitch or kind of create one based on a few key principles.

​​There are some great benefits to having a good elevator pitch like:-

a) Helps you be more clear and confident about who you are and what you do.  How often do we get derailed with thoughts when we meet people for the first time or feel less confident when we meet someone we are super excited to meet yet nervous too!!!  A clear, confident pitch just eases all of that!

b) It take the, 'uh..er....' moment out of the equation and you don't have to worry about sentencing a collection of exciting nouns, verbs and adjectives because you have already done it and its ready to go.

c) As you practice it, you become more and more connected with your pitch and you become more passionate about it. The way you say it becomes more embedded in you and you become more authentic.

d) If you are of a nervous disposition when you meet people for the first time and feel awkward setting the pace of the conversation then having a pitch could relieve some of the anxiety that's created in these first few moments.

What Makes a Good Elevator Pitch?
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​Through my research I've discovered that a good pitch has some clear elements

a) A goal. What are you trying to achieve with your pitch. So personally I reckon you should have may be 2 or 3 'go to' pitches based on your audience you are talking too. Clients or potential suppliers will have different themes so it makes sense to me to vary your pitch slightly.

​b) Describe the problem your business aims to solve and then share how your business solves that problem.  Keep it simple too. Too many problems you are trying to solve can be overwhelming for the person you are pitching to. We want them to remember what you did, not leave them saying....'uh...he does a number of things but can't remember what'..

c) Identify your unique selling points.  It is important identify your strengths, your products or companies key attributes and wrapping them up into the rest of your pitch so you sound clear, understandable and actionable.

d) Simplicity is also a key point.  How often do you read a company's 'about us' page and you get dizzy reading the words because they've tried to be clever by weaving fancy words together?  I know I have and I land up reading the sentences two or three times just to 'get' what it is that they do.  So work your magic on being simple and using language that is conversational as best you can. 

My Pitches (Always Work In Progress)
So reading up examples and keeping in my the key elements I created two pitches because I do two key activities. Here they are: - 
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My Podcasting Pitch.....

'I’m a podcaster and I interview and share the stories of the entrepreneurial women of the Middle East.  From across the region, I get to speak to women who are trail blazing, creating changing, building businesses and thriving.  My platform is an audio blog which you can listen to anywhere at anytime via ITunes, Stitchers, Soundcloud, my website or via social networks.  I have been credited many times for helping my guests feel very proud of their accomplishments and helping them summarize their efforts.  For the listeners, these ladies offer shared experiences, opportunity, success and the real story of how it really is to have a business in the Middle East'.

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My Social Media Pitch.....
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​I love social networks and their ability to create, connect and share with family, friends, colleagues, clients, and suppliers.  Because of its power I’ve created Facebook groups as large as 40,000 members and created fan pages with a total of over 30000 fans.  I have helped numerous people over the last 6 years find the right platform for them and then helping them generate their own leads.  I want to help small businesses brainstorm the right strategy for their businesses. 

So what do you think?  Did I get it? With all these types of things they can be refined and improved as we use them, so I'm going to start with these and then go from there!  See how my audience responds.
Great Resources To Help Create Your Pitch.
Like I said earlier though I didn't do this without some help and inspiration from articles and examples out there. So if you want to check them out, these are the links to the articles that I looked at to help create my pitches. I hope you will find them useful too.

​a) Crafting an Elevator Pitch
b) The 7 Key Components of a Perfect Elevator Pitch [with Video]
​c) A quick guide to writing your elevator pitch (with examples!)
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And Finally, Practice, Practice, Practice
Make those sentences an extension of yourself so they naturally roll of your tongue and put you in the right light and send the right impression. I won't be making this mistake again.  Authenticity is important these days and builds trust and relationships. 
Do let me know what your elevator pitch is. If you have comments about mine, then please do share. I don't want what happened at the weekend to happen again.  Its just embarrassing.....
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Secrets to Getting People to Spread the Word About Your Work

17/9/2015

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Guest Post by Stephanie Ward, FireFly Coaching
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As a business owner you’ve got something you want the world to know about.

Maybe it’s your new book, an upcoming workshop, or a special course.

And you know that getting people in your network to tell others about it is a great way to increase the reach about your offer and make sure more people know about it.

But in order for people to be willing to help you spread the word about your cool new thing, you must do two things:


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